How to Fix Paper Jam on HP Officejet Pro 8710 Printer?
If your hp printer keeps jamming, you won't be able to print anymore. Sometimes while printing paper pieces get stuck in the printer and you are not able to print documents any further.
To fix the paper jam, use the steps enumerated below:
First of all, clear jammed paper from the printer from all the areas such as-
Input tray
Ink cartridge access area
The rear of the printer
Automatic document feeder
You need to ensure that the cartridge can move easily using the given steps:
Turn on the printer first and then open the ink cartridge access door.
Wait for the cartridge to become idle and silent,
Disconnect the power cord from the rear keeping the printer on.
Remove the paper or objects that you find and make sure the cartridge can move freely inside the printer.
Also, clean the paper feed roller as dust, dirt or debris may have accumulated there.
Try resetting the printer as sometimes a paper jam error may not get fixed even after applying all the above steps.
Also, make sure to download HP Printer Driver of the latest version to fix any other underlying issue.
Read this also: https://www.apsense.com/article/how-to-clear-paper-jam-on-hp-officejet-pro-6978-printer.html